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| - I selected the Radisson for my getaway because my husband and I wanted to try a Sleep Number bed. The Radisson was also very cost-effective for the value compared to other hotels at the same price.
We weren't impressed with the bed. It was way cheaper than the ones they have you try in the stores. It felt like we were sleeping on an air mattress.
The hotel is older and some of the fixtures (bathtub, etc.) show it. We got a corner room that had zero view and was right by the elevator. There was a gap beneath our door so we could hear everything that was going on in the hallway throughout the night. We also had to put a pillow at the base of the door so the light from the hallway wouldn't come in.
We went out to use the jacuzzi in the pool area that night after confirming with the front desk that it was up and running since it was winter and a pretty chilly night. When we got out there, though, we discovered that it had been broken down and was now fixed, but the jets weren't working yet, and the jacuzzi had only been heating for a couple of hours and wasn't warm yet. Disappointed, we retreated back to our room. We tried it again the next morning, though, and everything worked great. It was nice and steamy.
All that being said, the staff is VERY friendly and are happy to help you in any way they can. They were very accommodating with the late check out I requested. Their friendly service does a good job of making up for a lot of the other things I've mentioned. Good customer service goes a long way!
Breakfast is not complimentary and overpriced. The food is subpar. Don't expect it to come as advertised, either. Your best bet would be to eat out. A strawberry, banana, orange fruit smoothie will be a cup of orange juice with crushed ice.
The Radisson did live up to it's best price guarantee, though, and I'm really happy with that service. I found a price online that was cheaper than their advertised online price so they matched it and then took another 25% off!
All in all, it was a great deal for the price, but next time I will most likely opt for something better.
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