My family decided to get out of the house and stay here just for one night. We spent the day swimming in the multiple pools they had and relaxing. Our room since we checked in was warmer than we wanted, but we turned the air door and was hoping it would come down. At night it was still warm so we asked for someone to come and fix it. The man said to give it ten minutes and it should be back running again. After over 30 min we were just so tired and wanted to sleep. We ended up having to switch rooms at midnight. They were nice enough to give us a room only a few doors down so we didn't have to travel far. My mom left her earrings in the other room and we were never able to locate them because it had already been cleaned when we woke up the next morning. While we were checking out we waited for 20 min because there was only one girl working at the front desk, during checkout time. The hotel was nice, clean and had fun pools but we won't be back due to the issues we had at the price we payed.