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  • We went last week for dinner on a Friday night around 6:30. There was definitely confusion with the host stand on who to seat next and the host sat a couple who just walked up before us. The host then tried to recheck us back in and finally realized the mistake... several awkward moments later, we were finally sat. The restaurant is beautifully decorated and well laid out. Our server was prompt and friendly. She explained the restaurant, the menu, and offered us several menus if we had dietary restrictions. I ordered the beef short ribs with bacon Brussels sprouts and a side of mushrooms & onions. It would've been nice if the correct order had come out the first time, but short ribs with risotto came out. The staff promptly fixed the order as I munched on the fantastic, well seasoned bacon brussel sprouts. The correct order finally came out and unfortunately it was terrible. The short rib was overcooked, bland, and missing the red wine reduction. It tasted like Sunday pot roast, yuck. The server ended up grabbing the manager who was happy to listen to the feedback, offered me another dish, which I declined (wasn't hungry), and then brought over a huge piece of excellent key lime pie, which my son rejoiced over. The manager ended up comping the dish, which wasn't necessary, but I did appreciate it. My husband's and son's dishes were excellent. All in all, I'm adding this up to a new restaurant that just opened and they're still working out the kinks. We will definitely go back and I hope to improve my rating of Burton's.
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