First of all, it's a franchise so you have to judge accordingly.
It's not family owned or run, with grandma or grandpa in the back cooking from scratch.
That being said, it's one of my favourites - but that's because I'm a meat and/or tex-mex fan.
I don't find it too salty or greasy, where I feel ill or uncomfortable afterwards.
I've been here at least 10 times, and have never had a problem with service.
My husband use to come here as a starving student and spend only $5 on a bottle of beer, and fill himself up on complimentary tortillas and salsa all night (students, don't get any ideas!!)
He grew up near the border, and has verified they are very good torts.
My favourite food here are their homemade tortillas.
If you have children, they LOVE watching how they are made.
If you're a hang around the bar person, they have t.v.s showing the game.