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  • Run away! They reeled me in on the $1 for the first month deal. This is what actually happened: Got the unit on 02/25. Had to pay $25 (The $1 up front + admin fees); it was explained to me that my $1 month (30 days) started then. Cool - I explained to Mary that I would likely be out in less than two weeks anyway. She said I wouldn't owe them for any rent over and above this amount, as long as I gave them a 10 day notice. On 03/14, we came to get the last of our stuff out and found that we had been locked out. Turns out, they billed me on March 1st - YES, three days after I go the unit for $55. This would be for the last week of March (post-30 day/$1 period). And to top it off, since it was the 15th, I had a late fee! I told her we were out that day, so there's her notice: a full two weeks before the end of March. She said because they had already generated the bill, it was due. Totally contrary to what we had discussed at the onset. So, no matter if I came in on the 2nd and gave her my notice, we would have still been billed for the last week of March, because "that's when we generate our bills". We argued until she would only concede the late fee. These people operate on such a low level of ethics that I would never go back and I would recommend to anyone in need of storage to not be fooled by this $1 for the first month nonsense: It cost me $80 and a heck of a lot of aggravation!!!
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