I have to knock my initial review down a couple stars. This last visit I was using the last of one of my daily deal certificates before it expired. I got two quarts of ice cream each packed by a different person. That's where I have a problem. One was fully packed which it should be for the $6.50 price and the other was not packed firm. Air was taking up half the space and I could feel the difference so of course out of curiosity I weighed them when I got home and a huge weight difference showed up on my kitchen scale.
Also, on my first visit I thought the cookies were good but in subsequent visits there is just no consistency in what you are going to get and in my opinion Mrs. Fields makes a better tasting cookie. In all fairness I have never ordered the ice cream sandwich option so in that case when you are combining the cookie and the ice cream maybe it's so mind blowingly delicious that you don't notice that the cookies are a tad dry and lack flavor. I've noticed other stores in the Valley now selling Thrifty Ice Cream so I may get my fix of double malted crunch elsewhere from now on.