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  • Stayed here at the bequest of a colleague although I am a member of other chains nearby. It was only a two night stay. I gave it 3 stars rather than 2 because of the effort of front desk manager and the nice housekeeping staff I encountered on a few occasions. One, when my iron or the iron of my colleague did not work thereby housekeeping brought another. That one didn't work either but later that day I did return to the room with the iron on. Must have been a ten minute delay to start... The second occasion was when I requested additional towels. Housekeeping was here within two minutes. My main complaints or about the rooms themselves. I checked in to room 205. Holes on the wall, dust on top of the cabinets, crumbs of some sort on the corners near the bed, and the toilet was not clean with visible urine stains. I checked in very late therefore I did not change rooms that night rather I waited until the next day. The next day I was transferred to room 307. 307 was not that much better either. This room too had holes on the walls and a very sloppy vacuuming job, dust on the cabinets, but on the bright side the bathroom was clean. There is construction going on in the hotel which is why there was a tool cart in the hallway in the morning. Carpeting is being installed therefore it is evidently displayed by rolls of carpet at the end of the halls and unfinished carpet edging by the doors of the rooms. It is a smoke-free hotel however the smell of smoke, cigarette and marijuana, are noticeable in the guest halls. There is much to be desired in the complementary breakfast area. Hot pockets and other microwavable "junk food" is available. There is a waffle house I thousand feet away though. Not an overall good first impression. These rooms should have been placed in the "out of order" list and not have guest go through this. The next morning, there was no hot water for at least a few hours either. On my last day I called or tried to call the front desk but the phone wasn't working. I called the 800 number because I was my only option on my phone when I googled it, and they gave me the wrong number. So it took me 10 minutes just to call the front desk and ask for additional towels. Smh...
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