I would NOT reccommend this dealership to anyone. I purchased a brand new 2011 VW Jetta last NOvember from Findlay VW. 2 weeks after i purchased the car, the tire blew out and no one could figure out what the cause was. At first they were going to make me pay full prices for the tire even though i only had the car barely 2 weeks. After arguing with them and going back and forth, they finally split the cost with me. The sales person I purchased it from, during the whole ordeal would not call me back after leaving several messages. Now, i have something else wrong with it. I will NEVER take my car back there for anything. I go to Desert where they have much better customer service. The customer service at Findlay Volkswagen is horrible. After they got their money and my trade in, they didnt care about me afterwards. I would never recommend them to anyone or go back to them for anything. Maybe theres a reason why my car was the last 2011 on the lot and they just wanted to get rid of it.