We needed a security door with metal screen to front door and a window guard to a side window on our garage. From the initial contact to installation, First Impression met every expectation. We called a few other companies and were getting the run around. When we called First Impression, we were greeted by a pleasant girl on the phone who scheduled our free, in home estimate.
The pricing was slightly higher than what we were hoping but the quality is worth it. You get what you pay for. The in home salesman was pleasant and described the types of doors we could get, the time it would take to deliver and install and measured another door for us that we might want to have serviced in the future. We paid upfront and received a cash discount as well as our $100 off for being an Angie's List client. We were called the next day for the scheduling a month later.
A day before our scheduled installation, we received a confirmation call and I received a call on the day of when my technician was on the way. This is how ALL COMPANIES SHOULD DO BUSINESS! Michael showed up on time and went through the process of installation with me. He was friendly, efficient and clean. Installation took about 4 hours from start to finish.
Total price was $1,500 and time from initial consultation to install was about a month.