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  • To be fair to Collision Revision, I should probably write an update on my review, since they did put forth some more effort to fix things. I contacted my insurance company to express my concerns with the repairs and this shop and they got me in touch with the VP of Operations of Collision Revision, Bryan Perino. Bryan was very nice and understanding, and really seemed to care about my issues and was willing to fix them. He came down from the Chicagoland area to look over my car and discuss the issues with me. They put my car back in the shop for a week and then Bryan came back down again to make sure all was done properly. At this point my car is much better, but still has some issues (and new ones are springing up with time). It took 2.5 months, 4 separate returns of my car to the body shop, and a call/visit with the VP of Operations to get things even this far, and some of these repairs really don't seem to be lasting. As such, I still can't recommend this particular Collision Revision, but after speaking with Bryan I have a feeling that it might just be this particular shop which is bad, not the whole chain.
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