They open at 8am which helped me get up early to surprise my wife with a nice birthday arrangement. They answer on the third ring, which was awesome, I just made sure they were open, got there, and described what I wanted. Barb met me at the front and she was very customer friendly...yea, she knows how to work with people, which is nice. The arrangement was perfect and they easily kept it within the price range I was asking for. Very satisfied and going to return here again for sure!