The Charlotte Avis rental was my last straw with this rental car company. I switched my corporate account to National. I only did this after giving Avis about 6 more chances. No cars on arrival (2x), Demanded a recipe to prove I bought gas after seeing the needle on the gas tank indicated full after driving 110 miles (1x), Long wait for shuttle back to the airport (4x), Not enough help to check you in quickly (4x), Gas tank not full when leaving the lot and finding out after I am at my hotel (2x). No ice scrapper in the winter(2x).
I really like the insane interpretation of service Avis has by driving you around the lot and stopping by your car. You can be riding that bus for awhile if your car is last. I am done! Keep trying harder Avis.