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  • Worst Home Depot in the valley! I placed an order for some items at a different Home Depot and decided to pick up at this location. I arrived to the service desk and there was someone there in front of me so I wanted. The woman behind the counter--Gloria--at the service desk was so rude the whole time. I could see my items waiting for me and had my receipt in hand. Apparently Gloria doesn't know what she's doing because the woman she was helping was there to pick up a refrigerator and Gloria couldn't figure it out. She had to call someone or some department four separate times. I stood there waiting patiently for her to finish and she didn't once acknowledge me. It took 25 minutes and not one time did she say sorry it's taking so long or I will be with you soon. She was so rude! Finally it is my turn and she rolls her eyes at me and my kid who says hi to her. She takes an additional 5 minutes to find my info even though I had everything waiting. Then she brings my items to where my cart is and places them on the ground... Not in my cart but on the ground next to my cart. Mind you I'm fairly pregnant at this time and had to pick the bulky heavy items up myself to place them in my cart. All in all I would say Gloria is a horrendous service desk associate and I will not be back! I will travel way out of my way to avoid this Home Depot location. (I have also had other negative experiences here but this was the worst!)
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