I have friends who are always raving about this place, but I can't get behind it. Every time I walk into the store with my husband, they always ask him if he needs help even if we're standing in the same aisle. ALWAYS. I even went to far as to order something from their website and paid for it via Paypal and their customer service is so piss poor on that end. They said on the site the order was back ordered, ok so I waited a month and contacted them via email and then followed up with a phone call because they never responded to my email after a few days. Then they said they would call me back after they contacted the distributor. Never got a phone call advising of ANY status. Then I emailed again asking about my order. No response for a few days. Then I go to their FB to ask about status...Got a snippy response that their "web team" doesn't work on the weekends since I contacted them on the weekends...I asked about this a few days after contacting them on the weekend. Rude and unprofessional. Especially to local customer who pay FULL PRICE for something that can be found on Amazon and received in 2 days if you have Prime.