I came here with a friend for her birthday in the Fall of 2011, and neither of us had been before. We were pleasantly surprised with the service. We were able to receive our manis and pedis together in a room. My friend got an additional paraffin wax with her mani/pedi that we splurged for her bday, but the regular mani/pedi were great enough as well!
The place is a bit small, so it probably wouldn't accommodate large groups at the same time. Prices are typical spa prices, but definitely better than the luxurious spas. They also have deals posted on the window as well.