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| - The atmosphere here in the Bay Village location is very welcoming and cozy, a bit small but that adds to the charm. However, what I don't like about this establishment is that the food is overpriced and the service is underwhelming. My friend and I went there during lunch and got the half sandwich and cup of soup "special". Well, it was definitely special! For $9 my friend and I each got a tiny cup of soup and the sandwich only consisted of turkey and cheese. For $9 you would think my half sandwich would at least have lettuce, tomato, some condiments or something! We had to ask for the waitress, who was very sweet, to bring us some condiments which she did promptly. As we started our tiny yet expensive meal a woman with short hair that I assumed was in management because she was going table to table asking patrons "how is everything?" walked by to ask how everything was. In our response we asked her for a couple pickles, and how she responded was confusing, rude, and just unsatisfactory. When we asked for a couple pickles she responded that she will get us some but that, "pickles don't come with the lunch special". We were shocked because not only was her delivery rude, we are already paying $9 for a tiny plain sandwich and small soup and this woman who was clearly in management of some sort was acting like we asked for her first born instead of some tiny pickles! I have no idea how this place stays afloat with their high prices and okay food. I think the neighborhood it's in really supports it because for prices like that I could be having lunch at high end restaurant. In my opinion the bar next door, The Ironwood, has just as good food but the prices and service are far better.
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