I've been a client of Bulwark Home Security for a little over a year now since the purchase of our house (February 2017). Bulwark came highly recommended from a family member that has been their client for years. We had the owner, Jeff, out for the initial walk through to determine the best products for our house, and then a few days later Dwayne came for the install.
Most recently we have had our old windows replaced with new ones (we had plans to do this when we bought the house for better energy efficiency and had actually mentioned that to Jeff during his walk through last year. He said it would be easy enough and we'd just have to have a tech back out to install the new sensors). So last week Dwayne was back out and we've got all new sensors, but I wasn't expecting the price to be so hefty. Our original system installation last year was about $140 with a 3 year contract, but since I was adding additional sensors while still under contract I didn't receive the discounted sensor & installation price I originally received - so it was almost double the price for me to add more sensors to an existing service, than it was for me to create a whole new service as a new client. I've paid it and moved on (because what good is a security system that only covers half the windows in your house?) but I have to say I was a quite disappointed by their poor business tactics & service to EXISTING customers! I still a couple of years left on the contract...not sure at this point if I will be renewing or moving on to find another of the tons of security companies that serve the Phoenix area.