BOOM specializes in up selling. Had breakfast there the other day and a "seasoned" waitress was teaching a newbie right beside our booth. Every second word from the seasoned teacher was UP SELL. And boy, did they up sell. We each had the regular breakfast, which reading reviews was $7.29, supposedly including coffee. I splurged and ordered REAL maple syrup instead of the plastic stuff ($1.99). Don't understand how our bill ended up over 30 bucks. Certainly wasn't because we ordered any extra, like a second piece of toast. Puny packets of jam and butter, no sweet and low. All I could think of was some investor in Forest Hill raking in the profits. Never again.