I wish this was a positive review since I love L&L however I received the worst customer service possibly. To start off , cashier was looking down when I walked in, she didn't even acknowledge , I had to be the first one to initialize the greeting , she had no idea of what I was ordering (chicken catsu) she keep saying "we don't have chicken" which I honestly thought she was joking. Their tables haven't been wiped out , they're dirty probably since they opened. The trash bin on the floor is over filled with trash , the chairs all out of place. I was dying of hunger and this is why I decided to not cancel my order but definitely will reconsider coming back.
Needless to say I'm an assistant store manager inside the mall so I know my business and customers are priority !