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  • All I can say is wow!!! These guys truly go above and beyond. My washer won't drain/spin anymore so I called them and Mike came out to fix it. Such a nice guy and always keeps in contact with you. He replaced the part he thought was bad, and we saw it spin so he went on his way. I tried doing laundry that night and still wasn't working right so I called and let them know. mike came back out the next day and looked it over again, free of charge. He thought maybe the timer was bad but wanted a second opinion. So today Rom came out. Let me tell you, this guy is awesome!! So down to earth and just very kind and honest. Within seconds he knew it was a bad transmission and that would be upwards of $500 to fix. Told us it would be better to just buy a new washer. Not only that, but they refunded the money we spent on the part originally bought to fix it! My mind is blown. And their office girl, Joy, is so sweet and helpful too. This company is incredible with communication and they do not just want to suck money from you. Every other company needs to take notes, not just other appliance companies. It's so refreshing to be treated like a human being and not a dollar sign
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