My hair has been completely hacked. I asked for layers and what I received was a haircut that looks like there are two levels - top level and bottom level - no blending at all. I asked for and paid for a brunette balayage with blonde highlights and my hair is actually blonder then when I went into the place. I'm going to another salon with the hopes that they can fix the mess that is my hair. Whatever you do, DO NOT go to Pink Boutique to get your hair done.