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  • Damaging the brand. This location is an embarrassment to food service in general. Not only are the employees rude, but often get orders incorrect. Horribly long wait times, zero sense of urgency, and rarely have product. Out of everything but "Chocolate glazed" today and most days. Girl at the window was unusually polite and apologetic. Clearly a leadership issue. Owners need to step in and evaluate, and if they already are, they're in trouble. Visibly disorganized from behind the counter to the drive through window. Hand made signs posted all over the kitchen that not only show a lack of basic standards, but most are either misspelled or grammatically horrible. Sad, this location is a money maker if you can just be in-stock and give decent service. I honestly hope they turn it around, or Donutsville opens a location closer to Vistancia!!
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