My husband and I have shopped at this store before and we have always been happy. I had a situation in which my shoes from the Walking Company were no longer feeling good on my feet. The gentleman who had helped me before noticed that the shoes should not have broken down that quickly and took amazing care of me.
The only reason why I am not giving this store five stars is that they always seem understaffed for the traffic they get. You have to go in with some patience but it it's worth it.