I have been to Sam's Spa twice now and both experiences have been wonderful from beginning to end. Booking an appointment over the phone is a breeze, the people working the front desk are so nice and helpful, and both times I was able to be seen the same day. The Spa is very clean and beautifully decorated. I really appreciated the detailed intake form, it lets you really customize your massage and let your therapist know what you want/don't want. The massage therapists here are so compassionate, professional, and skilled. They make sure to check in on you during your treatment, which is so reassuring. Both massages I've had here have been so relaxing yet thorough. I always feel so much better afterward. When your treatment is over, you are greeted with a nice cold water bottle.I would recommend Sam's Spa to anybody and I will definitely be a lifelong customer!