Yummy food, many choices of iced tea, reusable cups (with discounts), and fairly decent prices. I like that it's an order-at-the counter type place, and the seating/atmosphere feels like a regular sit-down restaurant.
I had the Mama's Broiled Tomato panini with pasta salad on the side. It was reeeeally good. I have no complaints. It was flavorful and filling. I also drank about 5 full cups of iced tea while my boyfriend and I played Scrabble. So, I was perfectly happy with my food and drink.
My boyfriend had a slightly less satisfactory experience. He ordered a coffee with his meal, and the guy behind the counter said he'd have to brew some. Ok, so we waited for our food to be ready and 10 minutes later my boyfriend went back up to get his coffee. Not only was it COLD but it was also extremely watered down. I don't know what happened but apparently the staff here don't know how to brew coffee. The guy was nice about it and just gave us another regular drink. But still, how is it even possible to mess coffee up that badly?
Za's isn't in a particularly convenient location for me to visit it very frequently, but I'm sure I'll find some excuse to come back. I want another one of those broiled tomato paninis...