My dogs are very upset with this company. They did such a good job on my mobility scooter that they're now worn out from the speed and distance of our walks! Seriously.....I knew that the batteries in my Jazzy scooter were running down and I also had a "rubbing" noise. I contacted a different company and they quoted me $240 per battery (I have two) and a $75.00 charge for a "tune up," Then I contacted Jenny and she quoted me $60.00 each (FOR THE SAME BATTERY) and $25.00 for the tune up. There were at my house the same day, total charge $145 (vs. $555 from the "other" company) and the scooter works like new! Most people that use these scooters are either disabled or senior. When are these companies going to stop trying to rip us off? I highly recommend this company for the courteous service, professionalism and quality!