WE LOVE THE BARKER LOUNGE! We have been taking our dog Lou there for several months and have had nothing but positive experiences. We are always greeted by a friendly staff member (Chloe is usually there when we come in - she is wonderful!) at the counter and someone comes out from the back immediately to take Lou in for day care or boarding. We really feel like the staff there cares about and loves our dog and I completely trust them to take care of him. We have taken him for daycare and boarding and he always comes home happy and exhausted. This is a clean and safe facility and I would absolutely recommend it to others.