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  • The positive: Auerbach Waste pricing is good. Everything else: From my experience, there is very little organization or explanation of charges. I purchased (2) 18 yard dumpsters (concrete, dirt, rock only) for a recent excavation project. I was told each one would be $300.00 up to 10 tons. I was told there would be no overcharges. I then received a bill for $547.60 for just one of the dumpsters. I called into the office to inquire about the over charges. I was told that the entire dumpster was classified as "trash" when dropped off at the dump. I was told that even if a soda can was placed on top (after it left my property during transport) and the cameras at the dump noticed it, the entire dumpster would be considered trash. Additionally, every ton over 4 tons would then be charged at $40.00 / ton. I took pictures of the dumpsters before they were picked up to avoid a situation like this. The pictures were sent over to Auerbach but I never heard back. I received my credit card statement in the mail and noticed not only was I overcharged for the one dumpster, I was still charged the original $300.00 as well. What should have been a $600.00 total bill between the two dumpsters turned into a $1,147.60 bill ($300.00 + $300.00 + $547.60). After spending additional time working with Brenda, she was finally able to reverse the $547.60 charge. I would be very cautious doing business with Auerbach and just giving your credit card number over the phone with no authorization formally signed.
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