BAD Home Depot Carpet Experience
Home Depot sent one of their people to measure my house for carpet, then they provided a quote based on those measurements, we agreed on a price and I payed it. The carpet didn't show up for another 7 weeks (which was several weeks behind their original quote). After they removed our old carpet they told us it was going to cost another $180 dollars to glue down some tacking strips. I had already paid for installation and I was not told their would be any additional fees. You can't change the price after you've already made and agreement. What if I didn't have a $180 dollars? Were you going to walk out leaving me with cement floors and old carpet pad, since you already removed my carpet? In this economy you can't quote people a price and then change. VERY disappointed with the way Home Depot handled this. I even called and gave them an opportunity to rectify the situation but they didn't.