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| - I couldn't believe how this place was run. A business partner of mine wanted to have a night on the town with bottle service in a reasonably casual venue, and I recommended The District. What an embarrassment that was. He booked the table about 4 or 5PM on Saturday, May 4th, for that night. When I showed up around 10:30PM, he had already arrived and bought a bottle. At the door, I told the bald, white bouncer (who later refused to give me his name) the last name of my Partner who had the table that I, and my two female guests, were there to join (we were the first guests to arrive to join the table, aside from my Partner and his friend from out of town). This bouncer confirmed the last name was on the table list, and then just stood there. I asked what we were waiting for? He said the person who had the table had to come to the front to retrieve us. I asked if he was serious.. I couldn't believe he expected the client himself, who was there spending more than 15 GA patrons combined for the 'VIP' experience, to push through the crowd and come personally retrieve each of their guests, while the hostess (who's job is to host) stood by idle. He didn't even offer to have the hostess or a waitress retrieve my partner, he said I should text him. In disbelief, I complied, and as my Partner pushed through the crowd from the table to the front, I asked the bouncer if this was protocol for the District and if so, why this was? He gave me a rude answer along the lines of "Because I said so, that's how we do it here." I used to work in a high end Old Town club. I've lived here for nearly 5 years and Old Town has been my usual weekend spot from day 1. I am no stranger to VIP bottle service from Scottsdale to LA to Vegas and beyond. I have NEVER seen a table client treated like this. Whatever, I let it go, I was there to have a good time. About an hour later two more guests of ours arrived, one male one female. They texted me asking us to come retrieve them in the same fashion. Already feeling embarrassed by having recommended this place and having my partner treated like that, I personally pushed through the crowd to the front to get our guests in. I walked outside where our guests were standing on the other side of the stanchion. When the same bald white bouncer finished checking IDs for a group, I approached him and let him know those two were our guests for the same table. He looked at me blankly in a patronizing tone said "Oh ok!" And then he stood there, and again, did nothing. I asked him why he wasn't letting them in? He said "The person who's table it is has to come retrieve them." I couldn't believe it. The stupidity had me at a loss. My face must have been red with embarrassment when I pushed my way through the crowd back to the table a couple minutes later and told my partner, "Hey man, they want you to go up there again." He was irritated, and reluctantly went back to the front and got our guests in. It was about 11:30 at this point. And we had a large group on their way at this point. We weren't going to be treated that way all night, so we closed our tab and went elsewhere. On the way out, I asked the bald bouncer for his name, intending to report him to the GM. As a business owner myself, I thought, I would CERTAINLY want to know if an employee of mine was throwing basic manners to the wind and undermining my key revenue source. He refused to give me his name. I couldn't believe this whole experience, and I have to assume I am not the only one to have been treated this way, as none of the support staff working the door seemed to feel that anything unusual was occurring while witnessing all this. Before leaving, I asked our waitress why they were acting like that? She said "Its so a bunch of people don't come in claiming they're with a table." Okay - if that's the purpose, there are MUCH better solutions to that problem than abandoning the fundamentals of the VIP experience being consciously over-paid for, especially when there are six competitors within a 200 foot radius. I feel embarrassed on behalf of the ownership and management. What a senseless way to lose revenue. If this was in fact a policy passed down from management, and not a rogue door-guy with ill-intentions for his employer, then what in the actual ? Let's see... the more guests a table has: the more bottles of high-margin liquor they're going to have to buy... the more poppin your club looks = the more exclusive it feels... more exclusive = even more patrons buying drinks & higher prices... not to mention, the service you're selling is literally represented as VIP bottle service. What kind of "VIP" wants to push through your GA crowd to retrieve their own guests? Needless to say, after that offensive treatment and embarrassing personal experience, I will *never* again, under any circumstances, be recommending the District to any of my partners, associates, investors or friends.
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