I've taken my dogs to Urban Mutts since they opened in 2009, I think. At any rate I've moved a few times since then and continue to take my dogs for grooming. The staff is always friendly and most of all very kind to my dogs. They also carry many great quality food supplies, treats, and toys. I had a german shepherd that barked the whole duration of his grooming and they still tolerated him. They would brush out his undercoat to reduce shedding. They're patient with my fur babies. Also talented. They've dyed my Maltese's coat and made him look like a panda as requested. The staff is very capable of producing great work! We love staff at Urban Mutts!