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  • I've gone to this Kiva Han a few times and am very sad to say that I was really underwhelmed by the overall experience. Let's sit down for story time: The year was 2010. I was in Oakland for the walk for the cure in Schenley Park, and I attempted to stop here for a drink. The shop was pretty empty early on a Sunday morning, but someone was just in front of me when I walked in. They weren't ordering a drink--they were just there to B.S. with their pal who was working. And after 5 minutes (literally, not stretching the truth) of some conspicuous waiting right behind these two, I got the picture that Kiva Han must not want another customer, so I headed across the street to the Starbucks, which is not what I wanted to do. I would much rather give my money to a local shop, but when I have actually had the opportunity to successfully order and receive a drink they simply weren't good. On another occasion I was in the mood for real chai and asked the server what type theirs was (authentic Indian, from a powder mix, from a prepared liquid, etc.) and I was told it was like the authentic Indian chai. What I got was super-sweet and was made from a powder mix that I watched the barista put together. Oh well. I work right by this place and would love to throw my coffee-money at them instead of Starbucks, but I've run out of good-graces to waste on them until they figure out a way to woo me with better products and service. On the positive side, they do have really cute bistro tables outside during the warmer months and it is lovely to sit and have a drink.
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