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  • My friends and I decided to go out on this fabulous Tuesday night to celebrate a friend's accomplishment. My friend had just passed one of the biggest tests of his career, where better to celebrate than Late Night Menu at the Tornado Room! My group of SIX walked in only to be greeted by one of the rudest servers I have ever encountered! We asked for a table for six and instantly he gave us attitude stating it was not their policy to sit six at a table, and we would have to be seated separately. My friend who was celebrating asked if there was anyway possible to sit together at the booth. The server named Paul snapped back, "what do you want me to do?" For some reason we decided to stay and took our seats. It took about 5-7 minutes for him to even come drop off menus to our table and when he did he tossed one menu at the table and walked away. I was appalled. We attempted to call him back before he walked away to ask for drinks and he said, "First come, first serve." We had not even gotten waters and only got 1 menu thrown at us at this point. We then decided we were going to leave and Paul angrily yelled at us, "Good I wasn't going to serve you anyway!". The people sitting at the table across from us literally stopped me to tell me that they come there all the time and Paul is always a very rude server. Now, in my group of six there were 3 servers from Madison's, another bar on the capitol loop, and 1 server from Brickhouse BBQ all ready and willing to tip at least 25-30% considering we know how hard the service industry can be sometimes. After this I don't know if I will ever return to the Tornado Room. I was so excited for their Late Night Menu considering I had NEVER been here before and wanted to try it, only to have it ruined by Paul! Went to Natt Spil and received much better service... Cannot really compare the food though considering I never had had the experience of trying the Tornado Room... :( Hope this helps and let me know when Paul isn't working!
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