Meh. The fries were very good. It's supposed to be unlimited but you will be hard pressed to be able to have them come fill up your glass with a second cup of water. So the unlimited fries is basically 1 refill because they take forever to refill, as in 20-30 minutes. The little red blinking light to summon your server is a farce. I turned it off after 15-20 minutes.
Burgers are ok. We all ordered pink in the middle since the waiter asked. No one in our group of 3 received it pink. I got the BBQ burger which was made of bacon, patty, and some other accoutrements I can't think of. Pretty much every burger had bacon in it. Bacon is usually a filler when they cannot make it tasty using other ingredients IMO. I think avocado, or grilled onions would've made this gourmet-ish but bacon is just meh for me. Five guys burger is tastier is the verdict.
I would say the server sucked but he was busy serving others and not standing around so I am going to assume the Galleria Mall RR is understaffed due to personnel shortfalls.