Haven't been here in a while but love their bagels! It's definitely something that us Charlotteans are not used to... what a bagel steamed and made into a sandwich? The melty amazing gooeyness of the cheese on their bagels just makes you want to come back for more. We are so used to Einstein and Brueggers bagels down here. Don't get me wrong I'm fine with a bagel and cream cheese but Owens is different! It's in it's own category for bagels. Also, it's not a franchise, yet. I remember coming here a few years ago when they first opened their doors and saw "If" by Rudyard Kipling written from top to bottom on one of the walls it brought back memories of my childhood and having to memorize that poem. Overall great place for breakfast or lunch and close to uptown Charlotte right in South end.