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  • The biggest disappointment about Fairfield Inn & Suites is the bed...I had hip and back pain all night long as I tossed and turned on that sucky mattress. The hotel had huge movable air conditioning units throughout the lobby and breakfast area. It's too bad we didn't have them in the room because the A/C absolutely could not keep up with the Charlotte heat. The room was sweltering for our entire stay, and the mattress seemed to retain heat so it was even worse at night. There are only two elevators for the entire building, and in the last day of our stay one went down. As a result, people had to line up to use the elevator. At one point we waited ten minutes to get back up to our room. Like most Uptown hotels in Charlotte, Fairfield Inn & Suites does not offer any free parking. There is a parking garage that charges $10 for daily parking (no overnight) and $15 for overnight parking. The entryway of the hotel is pretty much a clusterfudge...there is no place to park without going into the paid parking garage, and if you leave your car to go check-in you are blocking cars from entering the garage. It is not a convenient set-up. The breakfast offerings are extensive: oatmeal, waffles, fruit (even fresh pears!), a hot bar with a preparation of eggs and a breakfast meat, muffins and bagels, etc. There is also an on-site restaurant so you can order room-service. Fairfield Inn & Suites was more than adequate, but the parking, elevator, and A/C issues made things inconvenient. Add a crappy bed to the mix, and you get a 3 star review (really a 2.5 but I usually round up). Forgettable.
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