I'm updating my review for this place because it's been a while since my last one and I agree with most other people on here that the service is severely lacking.
Today, there was a girl at the counter who took my order. The set up for their menu has recently changes and it threw me off a little bit. I was feeling a bit adventurous and decided to get something ptjer than my usual. I asked the girl if the Plate came with Macaroni Salad and she said "Yes". So, I ordered the chicken katsu plate, she asked if I wanted white or brown rice, I said white rice of course. So I waited for my good and it too about 10 min for it to come out. I didn't even check the order because I never had an issue with this place before. I got my good home and opened it up, no macaroni salad. I was on my lunch hour and didn't have time to go back for the macaroni salad that she said came with the plate.
This place used to be my favorite place, and o used to come here once a week. But it just seems to have lost it's way recently.