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  • How this place has any 4 or 5 star reviews is beyond me!!! It's messy, employees are sluffing off / chit chatting / cursing, speaking to each other in Spanish and they even left their prescription drugs sitting on a messy table!!! (See photo) During my order, I discovered that there's no fountain drink dispenser, the chairs are hard and uncomfortable. There's also no working music and the television was broken (at least when I was there), it takes an unreasonably long time to make a bagel - I was able to go next door to Starbucks, get my drink, and I STILL had to wait a long time for a simple bagel sandwich. After getting "The Ultimate" I was surprised to find that my bagel was cold and barely toasted, while the center was so hot it felt like it was microwaved. Not to mention, that I think the cheese they use is the single slice Kraft cheese that anybody could get from the grocery store. What this store could use is a good butt whooping or its sure to fail. Fire ALL employees and start over. Hire a store designer and pay them a couple thousand to make customers feel comfortable, and clean out the grease trap or whatever the heck it is that is stinking up your store. NEVER coming back, unless I decide to buy this bagel shop myself and turn it around. DOOMED.
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