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| - I had mentioned to my boyfriend that I needed to renew my eyeglass prescription, and he mentioned the deal America's best had where you can get an eye exam and 2 pairs of glasses including the lenses for $69.99. I needed contacts as well and when I called the store, I specifically asked if there was a way to get both the eyeglass and contact lens exam for an additional cost. The woman on the phone told me for $79.99 I could have both the eyeglass exam and contact lens exam, so just $10 more.
I made an appointment and saw the doctor as usual, discussed my options for both glasses and contacts and then proceeded to pick out 2 frames to go along with the deal I had called about. UGH! Turns out after sitting down to finalize everything that the contact lens exam was BY ITSELF $79.99 and there were no glasses or anything included! The staff apologized for the miscommunication, but at that point I had both called to get the correct information and ended up spending a good hour and a half in the store picking out frames. In the end, the manager gave me $10 off. I walked out of there with a pair of glasses I paid for separately from the $79.99 contact lens exam I apparently paid for. No glasses, frames, or anything included that the deal AND STAFF mentioned over the phone.
Additionally, the staff were pushy and a little on the rude side. To their benefit, the gentleman that helped us tried to be sympathetic towards the issue. Overall I would not recommend this place. The prices are ok, be aware that glasses take a couple weeks to get as they don't have their own optical lab. I'll be going somewhere different in the future when I want a new pair.
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