I've spoken to two different people trying to secure an appointment after I was referred by a friend. Both times the communication stopped abruptly (one was on Facebook and the other was on here) and I never was able to get an appointment. I figured I'd try to just go there and schedule...that way, I can show someone a picture of what I want. The stylist I was referred to didn't have anything that would work for me next week and the guy scheduling didn't seem really interested in offering me any other options so Ileft.