I went there to pick up some Bumble and Bumble product since the Bb website said they carried that line. I walked in and I was the only one there (Monday afternoon). There were three girls at the counter and not a single one of them even acknowledged that I was there. I spent several minutes locating the product because the packaging had changed, still no one asked to assist me or if I was there for an appointment.
When I found my product I walked over to the counter and the three women proceeded to ignore me for another minute or so. When they finally decided to assist me, they were very short, and put out by me wanting to purchase something. Then they handed me my product with no bag and turned their back to me. I had a question I needed to ask them and they were not happy that I was bothering them.
I had always wanted to go there for a spa day but I think I will pass from now on. Their priced on Bb are more expensive than anywhere else. I think I will stick with driving to Scottsdale for my salon needs.