Great experience with BikeMedics! It is always a hassle to get my bike to the shop and this is such a convenient and affordable service. I called and they were able to come to my house for a free diagnostic the same day! My bike ended up needing to be taken in but was promptly done and returned to me in a few hours. Andrew went above and beyond! He even took the time to recharge my lights as he knew I was going on an evening ride. Very trustworthy and knowledgeable. Highly recommend and will be sure to use again.