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| - I've been coming here for several months now. Both the food and customer service has been consistently good. Tonight turned out to be a disappointing exception.
I sat at the bar to for some wine and food. I didn't recognize the bartender, so I assumed he was relatively new. He was prompt in getting my drink order. When he gave me my wine he asked if I wanted food, I replied yes. He gave me a menu that turned out to be the cocktail menu; there was no food dishes on it. I decided to wait to get his attention. In the meantime a gentleman came in and sat at the bar. The bartender gave him his drink, and gave him a food menu. A couple minutes later he went back to the gentleman and got his food order, the bartender never came back to me. What's more, two ladies sitting next to me got plenty of service from him, he brought them food, etc.
After what I estimate was around 15 to 20 minutes, the bartender returned to me and asked if I'd like to order some food or needed a few more minutes. I had zero interest in his wait service at this point and replied no and requested the check for the single glass of wine I had.
I'm off the viewpoint that because there are so many restaurants to choose from, a single bad experience is, in my estimate, enough to write off a place. However, I've had such good experiences here in the past I'm willing to give them the benefit of the doubt and give them another chance, but it won't be of my choosing. I won't go out of my way to return here, a friend would have to suggest dining here for me to return.
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