Food is okay, fairly decent for the price and extensive menu for a cafe/diner type restaurant food. Decor is a bit upscale for casual food, even have several TVs on the wall and broadcasting asian shows. Thought the food was fine for something quick and tasty and my experience the first time was alright.
The second time I was APPALLED by the service that questioned whether I should come back. The first inexperienced female waitress took our order, and when we ordered #8,it turns out she got confused because there were two types of menus labelled #8, and instead of a hotpot, we ended up getting a sandwich (ended up eating half the sandwich because we were sort of confused but thought maybe this was some type of freebie included in the combo).
I then witnessed poor service to its finest. The table beside me asked for the bill, and before he wanted to ask another question the waitress turned directly away texting on her phone. The customer called after her but she kept walking, too absorbed in her texting.
I called the same waitress to get me the bill and she gave me this dumb look. The male behind the counter got the signal and proceeded to instruct the girl to get me the bill. It turns out the first female waitress who took the order still charged us for the mistake she made of ordering the other #8 in the other menu (even when I explicitly pointed to #8 on the menu with the item I wanted). I think she should have waived this as a good gesture since it was clearly her mistake, but didn't want to make a big scene.
Would I return? Hesitant because I am completely deterred by the young girls they hired to waitress here.