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  • I suggest looking elsewhere for chiropractic care. I was given a Groupon for services, but they didn't honor half of the treatments. One of their schedulers advised that everything was fine, and another one told me that no future appointments could be honored. The owner sided with the latter, and did nothing to make things right, or even marginally acceptable. The two treatments I idid receive were acceptable, but their customer service leaves a lot to be desired. This approach flows down from the top down throughout the organization. Updated 5/5/13: Below is the last email that the owner sent me prior to his leaving a comment to my Yelp review. His approach of trying to discredit my review by insinuating that I was inappropriate to a female employee is a very creative and imaginative diversion. Interesting that this tidbit was never brought up until after it became apparent that I wasn't going to remove my comment of his business. The claim is not true, which is why he did offer me fulfillment of the remaining Groupon (see below). By the time he came around to this, I thought it best for everyone if we did not pursue any further dealings. My original review was factual. Email dated 5/2/13 Hello Fred, I am disappointed that you would voice a negative comment on my office. I honestly believe that we performed a great service for you and treated you with the utmost respect. I was not siding with anyone but you have to understand that this is Groupons offer and not ours, so it really comes down to following their (Groupons) policies. I do apologize that my staff misinformed you on their policy and if an apology is not satisfactory to you then I guess you can go ahead and schedule your remaining groupon visits. Thanks, Jason Taylor
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