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  • I decided to purchase my 2002 VW Golf from Autos Direct Online because the condition of the vehicle was far better than anything I had seen on the market. What I got in return can only be summed up as the worst, most frustrating car experience I have ever encountered. Service: After wiring my money, my sales person completely vanished. I never spoke to him again. Upon his recommendation I used their shipping service despite it being more expensive than the competition. I was told my car would be shipped in 7-10 days. It took 3 weeks. Car: ADO says on their website they disclose any vehicle flaws. Here's what I found when my car arrived (all undisclosed and actually photoshopped in the online images): 1. Car was keyed in 3 places with 24" S shaped swirls. (scratches this size and this deep significantly lower any chance of resale value this car would have) 2. Armrest is broken off 3. Windshield is cracked 4. Key Housing is broken 5. Radio is missing 3 buttons/Speakers are blown/Antenna is missing Lastly, within 24 hours of having my car I was disabled on the side of the road. And one week later I still don't have a functional car. So far the catalytic converter, airflow sensor and throttle sensor have all been replaced and my check engine light is still on. If you purchase a car from Auto's Direct, you're literally gambling. Check out the BetterBusinessBureau.org reports... you'll find plenty of people like me, who wish they made another decision.
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