The vicissitudes of life haven't been kind to steak and shake.
The service was the underlying problem but the food didn't help. I asked for a burger with no bun, just some extra lettuce here and there to compensate. I had to order this four times. The server didn't think I was serious. She asked me two times if I was serious. I kept telling her I was serious. It was her second day according to the manager. I don't think it takes experience as a server to not think someone is not ordering what they are ordering. Does she think everyone hates lettuce and I must be kidding?
I waited for the lettuce, it took a long time. They don't have full leave, only smaller pieces but not shredded. Not ideal but close enough. All the waiting caused the burger to be cold.
I left a tip out of habit, I really thought i wouldn't though.
I used to really like this place, but my last experience was so bad I don't think I will be going back unless someone else suggests it.