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  • This place not only does not taste good, but it also engages in false advertising, unethical business behaviour, and has poor customer service. My family spent a lot of time outside their shop, examining the menu in great detail. We were very much attracted to the sizzling pan on which the dish is offered, which we saw many customers in the food court enjoying. The worker there interacted with us many times, trying to persuade us to change to a set meal, but we were adamant in ordering separately. Despite the total being much more expensive, we were vocal in our desire to receive the sizzling pan. When our food arrived, it came packaged in white Styrofoam boxes. We immediately asked why, and requested that it be changed immediately. They refused. We didn't understand why it didn't come in the sizzling pan, as promised by the photos and as enjoyed by the other customers. The worker said it was because "we never asked to have it explicitly, nor did we pay an additional amount to have it served as such". Throughout the entire ordeal, she had an attitude that reflected a mentality that we were wrong - that, as customers, the onus was on us to ask and request. What kind of messed up logic is this? Another worker then chimed in, stating that we wouldn't want the sizzling pans anyway since "they're dirty, and the Styrofoam boxes are much cleaner". How idiotic of her to say that, since it means that they're running an unsanitary business that preys on customers unethically. By this point, we decided that it was pointless to argue, and just left. The food was utterly nasty. My satay fried udon had no satay flavour whatsoever, and the Singaporean noodles likewise had no curry flavour. We had to go home and refry the two dishes, adding in more satay and curry. The company is shameless in its desire to make profits by decreasing the quality of its ingredients and increasing its revenue through the aforementioned means. The pad thai was a poor excuse, and the flavour was flat. It literally tasted like ketchup. I rarely write scathing reviews, but I had a dismal and poor experience here. I will never return, and discourage others from coming here. There are many better options in the food court!
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