I reserved the Private Party Room upstairs recently for a surprise birthday party. From the beginning the communication with Christine, event coordinator was great! We were the only party that night, so we had the whole area to ourselves with our own private bar and restrooms. The food was exactly what I ordered and everyone was raving about the wraps and the awesome penne pasta salad that were served. The communication with our server Dave was great. He promptly greeted me before the event while I was setting up and he discussed the time line of things, and that if I needed anything and didn't see him to contact someone at the bar to get him. I didn't need much, but he was always checking in with me to see if there was anything needed or if I had any questions. I really appreciated that since if I did need anything, I wouldn't have had to track him down. It is a great place to have a party and will definitely contact them again if I have another event like that! Everything was great, no complaints what so ever. The price of the room rental was $50, and then any food has to be used through them, and there are plenty of options for food that you don't have to spend an arm and leg. The room has a nice warm feel to it with oak accenting, complete with flat panel TVs through out. I gave it 4 stars because I find I give almost everything 5 stars and I am now starting to develop a stricter system.