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  • Me and my friends have enjoyed coming here to hang out and talk. What the owner did last night, was a huge shock to all of us. At some point, we were asking each other if we tipped them, and we are certain we did. We celebrated a birthday last night, each one of us ordering a drink, in a group of 12 people. We brought in a cake, and we asked the waitress to bring use forks and plates. She willingly did. We paid, we tipped, and we left when another group of 10 people entered the restaurant (as the restaurant did not have enough tables for them). We left so that the group could have enough room. After going outside to decide how everyone is getting home, we saw the owner open the door and throw something out. We turn around and see that he threw our cake out into the streets. He could have waited until we left. He clearly does not know how to keep his customers happy. The 12 of us witnessed it happen, and we are all pleased to say, we will not be returning to this bubble tea place. Customer service is the most important aspect about doing business and to rudely throw it out, was just a disgrace. We could have stayed and made the group of 10 cram into the table they had set up for them, but no, we decided to leave and give them more space. It was very unfortunate that this happened, and I hope that it never happens to anyone else. We even offered the staff cake, but they did not want any.
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